Responsible Gambling

Keep gambling in balance

Gambling is meant to be entertainment, not a way to earn money. Before you play, decide what you can afford to spend based on your financial situation. Use only money set aside for fun.

Do not chase a loss or take bigger risks to recover money you have lost. Set a time limit before you begin and stick to it. Gambling should remain balanced with your other interests, not replace them.

Your state of mind matters. Skip a session when stress, low mood or heavy pressure is weighing on you. Alcohol, drugs and some medication also cloud judgement, so leave the games alone while they affect you.

Take a break when you feel tired or cannot concentrate. Keep one account only. This makes it easier to follow how much time and money you spend.

How does self-exclusion work

Self-exclusion lets you step away from all gambling services for a chosen period. Email [email protected] and select a period from 6 months to 5 years. Support will explain what happens next and what information is required from you.

The exclusion cannot be undone during the period you choose. You may not create a new account while it is active. An attempt to open another account breaches the Terms and may result in your original account being permanently closed.

We use reasonable efforts to enforce a self-exclusion request. You remain responsible for following it and not trying to bypass the measures applied to your account.

Protecting minors

You must be 18 or older to play with us. We may carry out identity and age checks. Misrepresenting your age is a material breach of the Terms.

Keep your login details away from minors. Parents and guardians can also use internet filters to help prevent children from reaching online content that is not appropriate for them.

Where can you find help

Gambling Therapy provides a self-test that can help you assess whether gambling may be a problem. It also offers information about gambling addiction.

You can contact our support team at [email protected] at any time and at no extra cost. Support can help you start self-exclusion and explain the next steps.